| Small Business Owners Optimistic About 2004
 February 10, 2004
The third annual survey of small 
          business owners indicates a majority are optimistic about 2004 (79.8 
          percent) and their business future. However, analysis of the results 
          reveals that most small business owners are still working without a 
          defined plan of action and have not defined goals, yet they spend time 
          and energy investing in advertising and marketing activities.
 Tampa, FL (PRWEB) February 9, 2004 -- The third annual survey of small 
          business owners indicates a majority are optimistic about 2004 (79.8 
          percent) and their business future. However, analysis of the results 
          reveals that most small business owners are still working without a 
          defined plan of action and have not defined goals, yet they spend time 
          and energy investing in advertising and marketing activities.
 
 "Through this annual survey of small business owners, I've discovered 
          that most of them continue to make the same mistakes as their 
          predecessors," says Denise O�Berry, President, The Small Business Edge 
          Corp., a small business consulting firm located in Tampa, Florida. 
          "Over 50 percent have no action plan, no goals, and no idea how to 
          market their business, yet they expect an increase in revenue."
 
 The good news is that most small business owners realize the value of 
          having an "in-house" customer list (64.2 percent) and many have 
          embraced email as an effective tool for their business. A whopping 
          92.5 percent use email to communicate with their customers compared to 
          53.4 percent who use regular mail.
 
 "Unfortunately, because of the proliferation of unsolicited email on 
          the internet, small business email messages may get lost in the crowd 
          if they don�t find a way to leverage their 'in-house' list and use it 
          to their advantage," says O�Berry.
 
 Most revealing was that only 29.8 percent of these owners use the 
          least time consuming and cost efficient method to market their 
          business -- a public relations strategy. Instead, they are relying on 
          traditional methods like direct mail and advertising to get the word 
          out about their business. These methods are two of the most expensive 
          if done incorrectly.
 
 "Clearly, these small business owners need help," says O�Berry. "They 
          deal with tough issues each and every day to maintain the independence 
          they've worked so hard to achieve. And they don't have a lot of time 
          to waste moving in the wrong direction."
 The source of this news release is
          PRWeb. 
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